Microsoft Teams Voice Automation

Start Teams voice, transcripts and AI call handling on one Vonics edge.

Connect Teams Phone to hosted Direct Routing, keep live calling protected during validation, then add transcript webhooks, AI receptionist or support-agent workflows when the voice path is ready.

Start Teams signup Read the Teams guide

Teams Voice Automation

No Teams user tax. A voice edge that can transcribe, trigger and answer.

Vonics prices the Teams voice edge by call capacity, not by how many staff sit inside Teams. The same path can later send transcripts to webhooks, route calls to AI reception and hand support calls to Teams with context.

Microsoft Teams

Teams Phone Hosted SBC edge Transcript webhooks AI receptionist ABN check

Cartoon desk phone and Teams call screen connected through Vonics Edge — Teams Phone + Vonics Edge

Teams tenant Tell us the Teams size, phone licence state and preferred routing plan.

Vonics edge Hosted Direct Routing, SIP control, recording, transcript events and workflow-ready handoff.

Numbers Validate ownership, porting authority or carrier path before live outbound spend.

$0 onboarding creditLive spend stays locked until ABN and number checks are cleared.

Transcript webhookSend summary, transcript and outcome fields to your API, CRM or helpdesk.

AI-ready voice pathAdd after-hours reception, support triage and Teams handoff after routing is stable.

What this can become

Start with Direct Routing. Demonstrate the workflow layer next.

The protected signup gets the voice edge and validation started. From there, the Teams package can grow into practical automation buyers can see: transcripts, webhook events and AI call handling.

Direct Routing edge

Teams Phone users keep the familiar calling surface while Vonics manages the hosted edge, SIP interop, call capacity and number validation.

Transcript to webhook

After a call, send transcript text, summary, recording reference, caller details and outcome tags to a webhook or ticketing workflow.

AI receptionist or support

Route overflow, after-hours and Level 1 support calls to a bounded AI agent, then hand off to Teams when a person needs to step in.

Teams signup

Tell us who owns the business and which numbers need routing.

This creates a pending Teams Direct Routing workspace. We ask for ABN details so the business can be checked against ABN Lookup, then validate phone-number ownership before increasing credit or enabling live outbound calling.

ABN required The form checks the ABN format immediately and the API can enrich it with ABN Lookup once the GUID is configured.

Protected credit The default Teams signup credit limit is $0 until business and number checks are complete.

No raw card data sent The browser validates the card number and sends only card metadata needed for trial attestation.

Business name ABN Contact name Email Phone Website Teams users Teams Phone licences Numbers to route Call paths needed Name on card Card number Expiry month Expiry year Security code Which numbers should we validate first?